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.The USSI MDMS
is Powerful Repository and Estimating: AMR Analyze MDMS
software provides a powerful yet economical repository for
AMI data complete with Validation and Editing features.
The MDMS systems assures the quality of data and fills in
missing data. The system provides backup of the AMI data
with scheduled scripts so that your valuable data is safe
and secure and ready for use to enhance the value of your
AMR System for Billing, Customer Service, Operations, and
Engineering. The MDMS system can be extended to allow the
utility to provide dynamic data about their usage to their
customers.
USSI
MDMS CUSTOMER PORTAL MODULE (Due October 2007)
The
information needed by the Residential Electric Energy Consumer
to understand and analyze his energy demand and consumption
is available via the CUSTOMER PORTAL MODULE. Using
secure internet access, the user can do “what-ifs”
to help select or evaluate a rate plan, evaluate energy
usage by rate, compare his energy usage against the utility’s
average customer, etc. The web site uses questionnaires
to gather “My Home” information on energy loads
such as the type of heating/cooling, electric/gas water
heater, size of the residence, etc.The web portal provides
the customer with information regarding his consumption
and cost, provides basic electric energy usage concepts,
and provides tools such as an energy calculator to help
with his decisions as to how to shift or reduce load especially
in peak or critical peak periods. Web users are presented
with summary information with more detailed analysis on
linked web pages. Customers may also provide other feedback
regarding their participation in Time of Use or other programs
via the web. Non-internet users may provide information
in response to printed mail surveys and receive information
via direct mail or in their billing statement. Such information
is presented in summary form on the printable Adobe PDF
energy analysis page for inclusion in the customer’s
monthly bill. To accommodate the fast response requirement
of a Critical Rate component, the portal uses alternative
methods to contact and inform the customer including: contacting
the broadcast news media, cellular text messages, emails,
and supported “in home” displays. module allows
the utility to implement complex rate structures such as
Time of Use and Critical Peak rate programs and analyze
their effects. The module can be configured for alternative
rate structures with calendaring for holidays and multiple
rate classes. It can be used to compare different rate structures
over rate class or over time. Load analysis can be presented
on easy- to-use reports/graphs for multiple rate classes
such as TOU participants versus a “flat rate”
control group. Historical energy usage and billing data
for a user or a user class is available. Reports on the
amount of energy used for each hour of day for each participant
in a rate class are readily available in standard file formats
such as comma delimited or Excel. Standard analysis and
query tools are available. USSI will develop custom reports
for the utility upon request.
The Customer
Portal Module provides the residential energy user with
web pages containing information important to the understanding
of the various factors affecting his power bill. USSI will
customize basic web pages at additional cost for the utility.
Modifications can include information from the utility’s
eBill system. Using the “My Home” survey information,
the software presents a breakdown of energy charges for
HVAC, water heating, lighting, refrigeration, etc., aimed
at helping guide energy consumption going forward. This
information includes comparisons of energy usage with the
previous billing period for the total period or for each
hourly period. In addition to energy consumption, factors
such as days in the billing period , weather effects, and
effects of the rate plan are analyzed
.The customer
portal module is a valuable addition to any utility with
AMI data providing the residential energy consumer with
details of his energy consumption or other utility performance
indicators. The information can be the communication component
of a complex rate plan such as Time of Use or Critical Peak
rate structures, or it can be used by the utility for improved
customer service. The portal module allows the utility to
communicate dynamic information, whether it be on the web,
or by automatically generated customer-requested emails,
or cellular text messages. All of the personal data for
the web is user-name and password protected. All residential
energy user pages, charts, and printed materials are designed
to be easily read and understood by a typical residential
electric energy consumer.
Contact
us for details or to schedule a demonstration.
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